Set The Scope
Define what this step is meant to prove before collecting documents. Good diligence connects a claim to evidence, identifies what remains uncertain and asks whether the issue can materially affect future cash flow or transferability.
Compare the current state with historical patterns. One month or one screenshot rarely tells the full story. Look for trends, exceptions and dependencies, then ask the seller to explain material changes with evidence that can be independently checked where practical.
Record the conclusion and its effect on the deal. Some findings simply confirm the thesis; others change valuation, transition planning or transaction terms. The purpose is a better-informed decision, not paperwork for its own sake.
Financial Diligence
Start with source records and reconcile them across a consistent period. Bank or payment-processor records, accounting exports, marketplace statements and read-only dashboards can each answer different questions. The goal is not simply to reproduce the seller’s profit number, but to understand how revenue is earned, which costs are necessary to keep earning it, and whether reported performance is repeatable.
Normalize unusual items carefully. Owner add-backs, one-time costs, discretionary expenses and recent changes can be legitimate adjustments, but every adjustment should have a reason and supporting evidence. Compare monthly trends, look for seasonality and identify revenue or cost items that changed shortly before the sale process.
Translate findings into the deal. If an important number cannot be verified, model a conservative case rather than assuming the best outcome. Material uncertainty can justify additional diligence, a different price, a holdback or another structure appropriate to the transaction.
Commercial Diligence
Define what this step is meant to prove before collecting documents. Good diligence connects a claim to evidence, identifies what remains uncertain and asks whether the issue can materially affect future cash flow or transferability.
Compare the current state with historical patterns. One month or one screenshot rarely tells the full story. Look for trends, exceptions and dependencies, then ask the seller to explain material changes with evidence that can be independently checked where practical.
Record the conclusion and its effect on the deal. Some findings simply confirm the thesis; others change valuation, transition planning or transaction terms. The purpose is a better-informed decision, not paperwork for its own sake.
Operational Diligence
Map the operating rhythm by day, week and month. Identify tasks performed by the owner, employees, contractors, suppliers and software. Ask how exceptions are handled, not only how the standard process works; unusual cases often reveal where undocumented knowledge sits.
Estimate the real replacement workload. An owner may describe a task as only a few hours while relying on years of tacit knowledge, relationships or quick decisions. Document procedures, access, service levels and the cost of replacing work the seller currently performs.
A buyer should know what must remain stable during transition. Critical suppliers, contractors, fulfillment partners and customer-support routines deserve early attention so the first weeks of ownership do not accidentally disrupt revenue.
Technical Diligence
Define what this step is meant to prove before collecting documents. Good diligence connects a claim to evidence, identifies what remains uncertain and asks whether the issue can materially affect future cash flow or transferability.
Compare the current state with historical patterns. One month or one screenshot rarely tells the full story. Look for trends, exceptions and dependencies, then ask the seller to explain material changes with evidence that can be independently checked where practical.
Record the conclusion and its effect on the deal. Some findings simply confirm the thesis; others change valuation, transition planning or transaction terms. The purpose is a better-informed decision, not paperwork for its own sake.
Legal Diligence
Transaction documents should describe the commercial deal clearly enough that both sides understand what is being bought, how payment works and what must happen before closing. Definitions matter: ambiguity around assets, liabilities, working capital, transition support or performance conditions can become expensive after the excitement of negotiation has passed.
Distinguish business terms from legal effect. An LOI can record major commercial points while leaving some provisions non-binding, whereas the definitive purchase agreement allocates detailed rights and obligations. Escrow instructions should match the actual transfer sequence and acceptance conditions.
General templates are useful for issue spotting but cannot account for every jurisdiction, tax position or deal structure. Material acquisitions and sales warrant advice from qualified professionals who can review the specific facts.
Document Open Questions
Define what this step is meant to prove before collecting documents. Good diligence connects a claim to evidence, identifies what remains uncertain and asks whether the issue can materially affect future cash flow or transferability.
Compare the current state with historical patterns. One month or one screenshot rarely tells the full story. Look for trends, exceptions and dependencies, then ask the seller to explain material changes with evidence that can be independently checked where practical.
Record the conclusion and its effect on the deal. Some findings simply confirm the thesis; others change valuation, transition planning or transaction terms. The purpose is a better-informed decision, not paperwork for its own sake.
Convert Findings Into Deal Terms
Define what this step is meant to prove before collecting documents. Good diligence connects a claim to evidence, identifies what remains uncertain and asks whether the issue can materially affect future cash flow or transferability.
Compare the current state with historical patterns. One month or one screenshot rarely tells the full story. Look for trends, exceptions and dependencies, then ask the seller to explain material changes with evidence that can be independently checked where practical.
Record the conclusion and its effect on the deal. Some findings simply confirm the thesis; others change valuation, transition planning or transaction terms. The purpose is a better-informed decision, not paperwork for its own sake.